Exchanges + Returns

We do allow exchanges or returns of your item(s). We want you to love what you get! (Because of COVID-19, all sunnies and face masks are final sale.)

Please email us along with your order number so we can better assist you. Contact- kelsey@jeaniebaby.com

Keep in mind that returns and exchanges must be done within 14 days of receiving your order. Returned items must be unworn. Please allow up to 5 business days for processing of return orders.

All sale items and custom orders are final.

Our policy requires that you, the buyer, are responsible for all shipping costs to send the item(s) back to us.

Should you have any other issues with an order, please don't hesitate to contact us and we'll do our very best to take care of you!